mySF. For everything smartfren

4.1
1.38M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: customercare@smartfren.com
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.37M reviews
Dipo S
August 10, 2022
This app is piss poor in terms of performance and UI/UX. Design is bloated. Gamification is not worth it. Horrible experience even in browsing the packages. No other apps has made me this frustrated in using it. I used to love smartfren due to it being cheap and relatively fast, and internet package is easily purchased. I guess it's already time to change operator....
11 people found this review helpful
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PT. Smartfren Telecom, Tbk.
August 10, 2022
We understand your situation and we are here to help you. In order to thoroughly anaylze and resolve your issue, please contact Smartfren's Official Whatsapp service at 08881212888 . We ensure that there will be a CSR that will handle your issue. Thank you. Myra
Henky Irawan
March 18, 2024
Yup, perhaps this app is good but the provider I mean "Smartfren" is suck in providing what they're offer I have own my number since it's still an inject CDMA number named "Fren" before joint with other CDMA provider "Smart" to form a "Smartfren" I guess their CDMA connection is better then now 4G/LTE version since their 4G/LTE speed is like a walking snail that can't carry a heavy load & only carry their body weight also it's very, very, very unstable...
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PT. Smartfren Telecom, Tbk.
March 18, 2024
Kami memahami apa yang Teman smartfren rasakan dan kami siap membantu. Agar kendala Kamu dapat diselesaikan, silakan kunjungi layanan WhatsApp Official Smartfren 08881212888 . Kami pastikan akan ada CSR yang siap melayani kendala Kamu. Terima kasih - Indri
gora24
March 24, 2024
Fair loading speed. Great thing is I can run it even when running out of quota, without losing my remaining credit. And yes daily check in is fun too. I can get free YouTube quota. Just slightly annoyed with rating reminder that continuesly popping. Hence the 4 star.
1 person found this review helpful
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PT. Smartfren Telecom, Tbk.
March 24, 2024
Kami memahami apa yang Teman smartfren rasakan dan kami siap membantu. Agar kendala Kamu dapat diselesaikan, silakan kunjungi layanan WhatsApp Official Smartfren 08881212888 . Kami pastikan akan ada CSR yang siap melayani kendala Kamu. Terima kasih - Indri

What's new

Enjoy the newest release of mySF!

- Router Sahabat (ROSA): Say goodbye to expensive home internet. Welcome generous internet quotas starting from IDR 100 thousand per month.
- Performance optimization: Bugs and errors have been fixed to provide you with a better experience.