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Assist us to Improve Our Hospitality
Dear Guest,
Please share with us your comments, suggestions, and your staying experiences.
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Name
*
Your answer
Room Number
*
Your answer
Date of Stay
*
MM
/
DD
/
YYYY
Mobile Number
*
Your answer
Reservation
*
Direct to Hotel
Online Travel Agent
Midtown Website
How did You know us?
*
Family / Friends
Website
Others
Staff on arrival
*
Excellent
Good
Average
Poor
Attitude and Friendliness
Attention and Promptness
Product knowledge
Grooming and Uniform
Excellent
Good
Average
Poor
Attitude and Friendliness
Attention and Promptness
Product knowledge
Grooming and Uniform
Guest Room
*
Excellent
Good
Average
Poor
Neat and Cleanliness
Room Temperature
Amenities
Atmosphere / Interior
Excellent
Good
Average
Poor
Neat and Cleanliness
Room Temperature
Amenities
Atmosphere / Interior
Food and Beverage
*
Excellent
Good
Average
Poor
Taste / Freshness
Portion
Variant
Waiting Time
Atmosphere / Interior
Waiter / Waitress
Excellent
Good
Average
Poor
Taste / Freshness
Portion
Variant
Waiting Time
Atmosphere / Interior
Waiter / Waitress
Hotel Facilities
*
Excellent
Good
Average
Poor
Laundry
Spa
Television
Security
Meeting Room
Excellent
Good
Average
Poor
Laundry
Spa
Television
Security
Meeting Room
Most Favorite Facilities
Your answer
Least Favorite Facilities
Your answer
Expecting to Provide
Your answer
Overall Experience
*
Best
Good
Fair
Overall Experience
Best
Good
Fair
Overall Experience
Will You Recommend Us
*
Yes
No
Will You Recommend Us
Yes
No
Will You Recommend Us
We need your suggestions : ( ie : favorite food, least favorite dish, favorite part of the hotel, ideas, etc. )
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Did any member of our team offer excellent service, please specify the name
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