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If Amazon Prime Video is not working, you may encounter streaming issues or buffering. First, check your internet connection; a weak signal can lead to interruptions. Restart your device and router to refresh the connection.

Ensure your Amazon Prime app is updated to the latest version, as outdated software can cause problems. Clear the app's cache or reinstall it if necessary. If buffering persists, try reducing the video quality in settings to improve playback. Additionally, check Amazon’s server status online to see if there are widespread issues. Following these steps can help resolve common Amazon Prime Video streaming problems.